The the workers did a great job and were very honest. A good job was done with encapsulating the crawlspace in the basement and it was discovered that a leak in the coal bin was really coming from pipes on the ceiling. I did not need the sump pump after all so no money was owed for that. I am…
The crew and work were great. Brandon and Juan are great workers. We will definitely recommend you all to everyone.
What a great experience from start to finish. Great bunch of team players you have to work with. AWESOME JOB.
We were very impressed by the work done and the quality of workers.
Dave A, of Basement REPAIR SPECIALISTS, is someone you should have on speed dial. Dave showed up and thoroughly inspected the areas of concern. After examining the basement area he said he would like to look at the outside of the home. He took his time, commenting on yard drainage grade, gutters, and roof pitch. He said, he would love…
Extremely satisfied. Very caring, knowledgeable and dedicated employees. Bob R. went out of his way to help with my situation. This company is very intelligent and I can tell that they only allow the best workers to be a part of their team.
Courteous and professional from start to finish.
Basement Repair Specialists has values that remind me of the good ole days … they do not play games. And that is hard to find these days.
The entire process was first class!!
Bob, your guys did a great job and were very professional.
Courteous and prompt, the employees got right to work, worked quickly and cleaned up well. Very pleased with the process from estimate to follow-up.
I wanted to tell you about the wonderful crew that came to fix my basement,It was the best experience I’ve had at getting work done. They were considerate and caring. I really felt like my opinion was important to them. I never got the feeling that I was being annoying. They did an excellent job. I really wish they were…
Dave was awesome! Such a great guy — respectful, thorough, and hilarious! The entire family got a hoot out of him. The 2 guys who did the actual work were also polite and awesome.
I waited to send this [review] in because I wanted to see how the wall handled heavy rain. So far so good.
You were the exact right people for this very unusual job, and tackled it directly and (apparently) very successfully.
Workers were great. Courteous and respectful! Treated our home like they would treat their homes, in a good way.
Great crew, seemed to work well together.
Excellent work and excellent value.
You did a great job!
Great job, good communications, etc.
I am writing this letter to attest to the excellent customer service I received from BRS. The job did not go perfectly; rarely does any job go perfectly. Each and every time I raised an issue with BRS they fixed the problem to my satisfaction. Any company can take kudos for a job when everything goes right; it is what…
Did a great job – finished in under 4 hours.
Provided needed service at excellent price. Very happy. Fixed foundation has held very well in recent rains — most important!
The guys were amazing — Dave, Steve and Francisco! Very conscientious. So thankful they were the ones to fix my home! Thanks!
We’re happy with the overall experience from the initial meeting to end of job. We’ve already recommended you guys to a friend who is thinking of doing an egress window.
I was very happy with the whole process. We love the window!
Great job and a fair price!
Work was done very well. Clean up excellent. Subpump very quiet. Work around fireplace very good.
Ray was great. At this time, and lots of rain, 0 (zero) leakage!
We are so happy with the work you did for us. Great customer service. John was a pleasure to work with. He answered all of our questions and was always so polite and pleasant to work with. A Job WELL DONE. Thanks!
I wanted to let you know that the structural engineer agreed with your assessment last week and has let us know that nothing further must be done. I can’t thank you enough for your help on this. I really appreciate the fact that you gave me an honest assessment to the non-problem. I’m not sure how many people would do…
I could not be more happy with the gentleman who provided the estimate, you for providing such great customer service, and the work done by your installers.
The work was excellent!
Your company is heads above the rest when it comes to a fair estimate, for which I am also very appreciative. These things may seem like common business practices, but in this day and age sadly it is not. To offer high-quality work at an honest and fair price is to be commended. If there is anything I can do…
The work was excellent … We would use you again in the future.
The entire project from start to finish exceeded my expectations. The office staff and workers know their product and were efficient and courteous. I would use this company again and recommend it to my friends.
Ray did a great job of explaining everything and made the choice easy. I like the principle of the repair (makes sense in a clay area to relieve the pressure).
The crew who did my installation was phenomenal (including their attitude and demeanor)!
You can add us to the list of happy customers. Also, we would be happy to answer questions from potential customers.
A very good experience, very pleased with total process. Your representative, Kevin, made this project a dream rather than a possible nightmare.
If anyone I know is looking for a contractor to install an egress window in their home, I will highly recommend your company.
Excellent work — it was like a team of surgeons. Very happy with work. Recommend highly.
The service was exactly as stated, professionally performed, and reasonably priced.
Superior job in all respects. You made what is normally a very messy job painless. Thank you!
Basement Repair Specialists did a great job with our egress installation, sump pump and drain tile! They were very courteous, prompt and were able to get all of the work done in one day! Very pleased.
Your crew did an awesome job. It was obvious that they have done this many times before. Your competition bid the identical job and they were more than $2500 more than your price.
We love the windows and workmanship! The crew was extremely courteous and professional. I was impressed with the care of my lawn. We are looking forward to installing another window with BRS!
Very happy and very impressed with work that was done. Workers were very nice. We would use this company again in a heartbeat and will definitely recommend to others!
The egress window turned out just amazing! It looks fantastic, and I would recommend this company to everyone! Thanks so much for a job well done. Very happy customers!
Very impressed with clean-up after work — I didn’t have to clean! 🙂
The guys on the crew of my project did an excellent job.
Very professional! Thank you. Were very good with follow through and the finished product looks very good. I can sleep easier now.
Workers were very friendly and informative in what they were doing. Cleanup was good. If I know of someone who is wanting to put in an egress window, will definitely recommend.
Our work experience went well, your bid was the lowest, and your approach was the least invasive, which we appreciate.
Ray was [the] sales person who helped me. He was very nice and easy to work with.
We are always happy with your pricing. All of your people are very good to work with.
Completely satisfied.
Thank you for a fine job with the install of the egress window. The guys were great and cleaned up outside very well.
Keep up the good work! A job well done.
I could not have been more pleased with the whole experience of having my boathouse repaired. First dealing with Ray and then Sam and Cole was quite enjoyable. I felt they really cared about doing a great job, and I would recommend them to anyone.
Everything was fantastic. Ray communicated very well with us and we felt very comfortable with him.
Ryan did a great job of explaining the process and why the proposed solution would solve the leaking in my basement.
As a repeat customer, I appreciate the fact that your prices/cost don’t break the bank. Wall excavations weigh heavy enough on a homeowner’s mind without adding a price stressor. The fees were more than fair and easier to handle than the competitors we’ve received quotes from in the past. Plus, your knowledge is superior.
Ryan was very responsive. I couldn’t have asked for a better person to work with on such a serious issue that had to be done right. I will highly recommend Basement Repair Specialists, and especially Ryan, to anyone I know that has a foundation issue.
We are very thankful to Basement Repair Specialists for their extra effort to complete the installation in such a timely manner to meet our house closing timetable. Please share our thankfulness to Ray for all his help.
Incidentally, we’ve shown the work to a few contractors and a realtor, and they have been very impressed with the work and the low price. All in all, we are very satisfied.
Everything was done great.
I just wanted to let you know that your team did a nice job installing the egress window today … I am very pleased with your company and will highly recommend you to other people that have work to do in their basements.
Great job … I would recommend you to anyone. Thanks again!
Ray went above and beyond to assist us with our basement flooding. He fit us into his schedule immediately to give us an estimate at a time when most other basement repair businesses were booking weeks out. He was knowledgeable and professional.
I waited for 2 heavy rain storms to do this evaluation. My basement is nice and dry. I would recommend your services to anyone with foundation repairs or leaks in their basement. Thanks for decreasing my work after rain storms!
The job was done 1 year ago, I waited to see if I would have any problems before sending this [review]. No problems.